Support

Stuck, or something isn’t right? Here is how to reach us, and how to do the things people most often ask about.

Email us

Write to support@wondr.bot. Say what happened and, if you can, what you were trying to do. Please never send a password, a key or a code.

Tell the assistant

If you chose to share feedback (you are asked at sign-up, and it is in Settings), tell the assistant what is wrong or what you would like. It writes it up for the team, and nothing is sent until you approve it.

Signing in

WondrBot signs you in with Cubid, using a passkey on your device, so there is no WondrBot password. If your sign-in has ended, sign in again: what you made is still on your device.

Your data

In the app, Settings → Profile → Your data has two buttons. Export my data gives you one file with everything on your device and what our server holds about your account. Delete my data wipes your device at once; your account on our server is deleted 30 days later, and signing in before then lets you keep it.

Connected accounts

Settings → Plugins lists the accounts you connected, and Activity shows every call made with them. Disconnect one and we ask the service to revoke our access and delete the key.

Policies

Read our privacy statement, the terms and the referral terms.